UPS Delayed Packages and a Fake Train Derailment?

One commenter on a post I wrote a few weeks ago had this to say when they received information that a package due to arrive today was delayed due to a train derailment in Vernon, Ca.

“This is all BS, I just got notice that my package due to arrive on 3-19-08 has been rescheduled due to a derailment in Vernon, CA also, how many derailments could there be, this is a ploy to excuse UPS of their wrong doings and screw ups….no doubht.”

Certainly this couldn’t be the same train derailment from March 6th that delayed my package, could it? http://www.johndball.com/2008/03/06/worse-case-scenario-the-train-derails-but-thats-unlikely/

Can anybody find any news article about these mysterious train derailments, or is UPS just covering for their ineptness to deliver packages on time?

This entry was posted in Uncategorized. Bookmark the permalink.

271 Responses to UPS Delayed Packages and a Fake Train Derailment?

  1. Jeff says:

    Your package has experienced an exception.
    Tracking Information

    Location Date Local Tme DescriptionWhat’s This?
    DORAVILLE, GA, US 07/27/2010 2:00 P.M. TRAIN DERAILMENT
    LOS ANGELES,CA US 07/23/2010 4:08 A.M. DEPARTURE SCAN

  2. Andrea says:

    I just had a “train derailment” in doraville, ga. Ha! What a scam. I’m going to start using “train derailment” as an excuse when i’m late to work. Love it.

  3. Pam says:

    Seems like someone otta fix that track. Me too, my package in derailment Doraville, Ga. 7/27/10. The federal government has a complaint website for consumers. It might be time to visit this especially if UPS is not refunding its guaranteed shipments.

  4. Karen says:

    DORAVILLE, GA, US 07/27/2010 2:00 P.M. TRAIN DERAILMENT
    ALISO VIEJO, CA, US 07/23/2010 12:13 A.M. DEPARTURE SCAN

    That same train has struck again

  5. johnnybee says:

    Hmmm weather derailment? maybe an incentive from UPS to ship by air?

  6. Janette says:

    My shipment is on the Doraville, GA derailment as well. I called the Doraville Police Dept. No record of any train derailment. Called UPS, was told it could have been further ahead in another city. Interesting.

  7. sandy says:

    Hmmm one has to wonder or is it wander.weather derailment since 7-26-2010.package just wandering around in hodgkins illinois(this is to funny)

  8. John says:

    anyone here have info on this so call train accident in SECAUCUS, NJ i wanna know if it’s true it happen on the 29th this what it says on my ups tracking says…

    SECAUCUS, NJ, US 07/30/2010 2:34 A.M. ARRIVAL SCAN
    SECAUCUS, NJ, US 07/29/2010 2:00 P.M. LATE TRAIN
    MINNEAPOLIS, MN, US 07/26/2010 10:08 P.M. DEPARTURE SCAN
    07/26/2010 5:45 P.M. ORIGIN SCAN
    US 07/26/2010 5:40 P.M. BILLING INFORMATION RECEIVED

    email me at pimpmegirl718@yahoo.com

  9. Doug says:

    HODGKINS, IL, US 07/27/2010 7:00 A.M. ADVERSE WEATHER CONDITIONS
    HODGKINS, IL, US 07/27/2010 5:46 A.M. DEPARTURE SCAN

    Adverse weather conditions in Hodgkins IL…..UPS seems to make lots of excuses for delayed shipping.

  10. Josh West says:

    Date Time Location Event Details
    August 16, 2010 08:31:00 PM SHREWSBURY, MA, US TRAIN DERAILMENT
    August 13, 2010 10:42:00 PM DORAVILLE, GA, US DEPARTURE SCAN
    August 12, 2010 12:01:00 AM DORAVILLE, GA, US LOCATION SCAN
    August 12, 2010 11:43:00 PM DORAVILLE, GA, US UNLOAD SCAN
    August 12, 2010 09:16:00 PM DORAVILLE, GA, US ARRIVAL SCAN
    August 12, 2010 07:59:00 PM CARROLLTON, GA, US DEPARTURE SCAN
    August 12, 2010 06:32:00 PM CARROLLTON, GA, US LOCATION SCAN
    August 10, 2010 04:08:06 PM US BILLING INFORMATION RECEIVED

    Hmm, this has been going on for a couple of years now. Why hasn’t this been addressed by UPS yet?

  11. Jay Dawson says:

    August 12, 2010 6:04 P.M. Billing Information Received
    August 12, 2010 7:27 P.M. Origin Scan; Cheyenne, Wy
    August 12, 2010 10:25 P.M. Departure Scan Cheyenne, Wy.
    August 13, 2010 12:14 A.M. Arrival Scan Commerce City, Co.
    August 13, 2010 2:57 A.M. Departure Scan Commerce City, Co.
    August 16, 2010 1:00 A.M. Train Derailment; Parsippany, NJ

    I am wandering why there is no scan entries for almost 72 Hours?

  12. noname says:

    Another sample of “train accident”
    Finally UPS promises to deliver it on time I’m not sure about it

    Location Date Local Time DescriptionWhat’s This?
    HORSHAM, PA, US 10/01/2010 12:47 P.M. ARRIVAL SCAN

    HORSHAM, PA, US 09/30/2010 9:00 P.M. TRAIN DERAILMENT
    09/30/2010 9:00 P.M. TRAIN DERAILMENT

    JACKSONVILLE, FL, US 09/29/2010 9:25 A.M. DEPARTURE SCAN
    09/29/2010 6:11 A.M. ARRIVAL SCAN
    MIAMI, FL, US 09/28/2010 9:20 P.M. DEPARTURE SCAN
    09/28/2010 8:39 P.M. ORIGIN SCAN
    09/28/2010 6:57 P.M. PICKUP SCAN
    US 09/28/2010 7:17 P.M. BILLING INFORMATION RECEIVED

  13. yoyo says:

    Got the “Emergency Conditions beyond UPS control” but after talking to the agent, she mentioned “Train derailment.” I sure hope my expensive package isn’t ruined. Stupid UPS. Fuck those pigs. Hope they burn in hell!

    SAN PABLO, CA, USA
    Friday, October 8, 2010 8:56 AM
    ARRIVAL SCAN
    Thursday, October 7, 2010 6:00 PM
    EMERGENCY CONDITIONS BEYOND UPS’ CONTROL
    HODGKINS, IL, USA
    Tuesday, October 5, 2010 10:06 AM
    DEPARTURE SCAN
    Tuesday, October 5, 2010 4:35 AM
    ARRIVAL SCAN
    NEW YORK, NY, USA
    Saturday, October 2, 2010 1:56 AM
    DEPARTURE SCAN
    Friday, October 1, 2010 7:43 PM
    ORIGIN SCAN
    UNITED STATES
    Friday, October 1, 2010 1:46 PM
    BILLING INFORMATION RECEIVED

  14. more BS says:

    Horsham, PA, United States 02/09/2011 4:00 A.M. Train derailment.
    New Stanton, PA, United States 02/08/2011 11:00 P.M. Train derailment.
    Hodgkins, IL, United States 02/08/2011 2:50 A.M. Departure Scan
    Hodgkins, IL, United States 02/07/2011 11:40 A.M. Arrival Scan
    Sparks, NV, United States 02/01/2011 5:27 P.M. Departure Scan
    02/01/2011 2:08 P.M. Origin Scan
    United States 02/01/2011 6:50 P.M. Order Processed: Ready for UPS

  15. Timothy K. says:

    http://i1129.photobucket.com/albums/m501/sparkarevolution/trainderailmentWTF.jpg

    This is my ACTUAL screens shot of what I woke up to this morning, while thinking my TV was going to be delivered today that I ordered from tigerdirect.com.. I also started this thread on yahoo answers:

    http://answers.yahoo.com/question/index;_ylt=AiVK7Ha3oa6ZLwJvkCGhiwTsy6IX;_ylv=3?qid=20110209082106AAaUn1T

    & it has a link to a Facebook group I made, anyone that is interested in joining.. I think they may “<3 Logistics" But their love doesn't cover up the fact that they are terrible at it. So far one person joined..

  16. max stats says:

    New Stanton, PA, United States 02/09/2011 6:26 A.M. Arrival Scan
    New Stanton, PA, United States 02/08/2011 11:00 P.M. Train derailment.
    Hodgkins, IL, United States 02/07/2011 11:04 P.M. Departure Scan
    02/07/2011 6:00 A.M. Adverse weather conditions.
    02/07/2011 2:27 A.M. Arrival Scan
    San Jose, CA, United States 02/02/2011 10:00 P.M. Departure Scan
    02/02/2011 8:14 P.M. Origin Scan
    United States 02/02/2011 7:01 P.M. Order Processed: Ready for UPS

  17. rae says:

    Redmond, WA, United States 02/23/2011 10:00 A.M. Train derailment.
    Hodgkins, IL, United States 02/21/2011 8:35 A.M. Departure Scan

  18. Rebecca says:

    I got a train derailment in Redmond Washington yesterday morning Feb 23 at 10:00 AM. For a t-shirt.

  19. Ronie says:

    Seattle, WA, United States 02/24/2011 10:00 Train derailment.
    Hodgkins, IL, United States 02/22/2011 5:28 Departure Scan
    02/22/2011 0:01 Arrival Scan
    Maumee, OH, United States 02/21/2011 20:51 Departure Scan
    02/21/2011 20:11 Arrival Scan
    Greensboro, NC, United States 02/21/2011 7:31 Departure Scan
    02/21/2011 5:17 Arrival Scan
    West Columbia, SC, United States 02/20/2011 2:20 Departure Scan
    West Columbia, SC, United States 02/19/2011 15:18 Departure Scan
    Doraville, GA, United States 02/19/2011 3:07 Departure Scan
    Doraville, GA, United States 02/18/2011 21:21 Origin Scan
    United States 02/17/2011 22:51 Order Processed: Ready for UPS

  20. jeff says:

    just had ups derailment in spokane washington. the package was supposed to be here tomorrow 2 24 2011

  21. Wil says:

    Redmond, WA, United States 02/24/2011 10:00 A.M. Train derailment.
    Hodgkins, IL, United States 02/22/2011 10:23 A.M. Departure Scan
    02/22/2011 6:44 A.M. Arrival Scan
    Middleton, WI, United States 02/21/2011 6:43 P.M. Departure Scan
    02/21/2011 6:29 P.M. Origin Scan
    United States 02/20/2011 10:44 P.M. Order Processed: Ready for UPS

  22. Mom says:

    Me too. Train derailment in Redmond WA.
    I just got done talking with UPS. I said I didn;t see any thing on the news. Wouldn’t a train derailment make the news?

  23. Sherry says:

    Redmond, WA, United States 02/24/2011 10:00 A.M. Train derailment. My poor movie, out in the freening cold alongside some railroad track…sniff

  24. Sherry says:

    Make that freezing…

  25. Jackson says:

    Same Redmond, WA train derailment for me as well. After doing some googling, I found that there was a train derailment (carrying wheat) near the Montana/North Dakota border that was blocking the tracks for a while. I’m normally OK with stuff like this because bad things happen all the time. This time however, my package is full of wine. The temperature in that area is less than zero, so even though it’s insulated, chances are the wine will freeze and break the bottles. Lovely. Thanks UPS.

  26. Barbara says:

    I too was suspicious. Nothing on news or news websites. I contacted UPS; talked to Hector, Customer ID No. NPT8THC who said, in fact, there is a train derailment in Redmond, WA. I contacted Customer Service at Costco (where I ha dpurchased my item), and this is the info I got back from Thomas in Customer Service: “I understand what you are saying however a ‘train derailment’ does not necessarily mean that the train flew off the track and crashed making it a ‘news story’. A train derailment can constitute the train sliding off of the track maybe one foot, not necessarily a tragic situation” This totally makes more sense. Now, why UPS could not explain it this way is beyond me. Maybe they need to take customer service lessons from Costco!

  27. Barbara says:

    This is the response I got from King-5 news in Seattle:

    Thank you for writing us here at KING-5 News.
    We contacted Burlington Northern Railroad and were told the derailment that impacted UPS packages was actually in Montana. There was no derailment in Redmond – that may just be the hub from which your package is shipping on the ground.
    We’re told that is frequently the case, where UPS will indicate the hub as the location from which your package is coming and the reason for the delay (in this case train derailment) within the same line… that it doesn’t mean that the derailment was at that location.
    No one was injured in the incident and the line was re-opened.

  28. dave says:

    Portland Oregon Feb 24th train derailment…
    so of course when i read this i thought the train crashed and everyone’s packages burnt in a fiery heap of train… but after a little research i found it simply means it took a wrong turn somewhere along the sorting line… more like a “package derailment” i notice they are dealing with the same thing across the river in Washington they probably just mixed some stuff up.. as long as i get it tomorrow i should survive

  29. RBO says:

    Me Too ,same train as Wil, (from Hodgkins Ill.)
    The trains seem to be falling off the tracks all over the state,amazing no news reports.

    Redmond, WA, United States 02/24/2011 10:00 A.M. Train derailment.
    Hodgkins, IL, United States 02/22/2011 9:03 A.M. Departure Scan
    Hodgkins, IL, United States 02/21/2011 11:18 P.M. Arrival Scan
    Franklin Park, IL, United States 02/21/2011 10:51 P.M. Departure Scan

  30. Beth says:

    Portland, OR, United States 02/25/2011 9:54 P.M. Arrival Scan
    02/25/2011 12:48 A.M. Train derailment.
    Hodgkins, IL, United States 02/22/2011 8:32 A.M. Departure Scan
    02/22/2011 1:02 A.M. Arrival Scan
    Walton, KY, United States 02/21/2011 9:11 P.M. Departure Scan
    02/21/2011 7:22 P.M. Origin Scan
    United States 02/21/2011 12:31 A.M. Order Processed: Ready for UPS

  31. Beth says:

    SEEMS TO ME THAT THERE AN AWFUL LOT OF TRAIN DERAILMENTS!!!! NEVER HEARD OF THIS MANY IN MY LIFE!

  32. Susan Andersen says:

    Just got notice that my package shipped on UPS was in a train derailment. I search for any information about a train derailment near Portland, OR on 3/22/11, but NOTHING came up. Thinking that maybe there were using a variation of “new meaning for old terms” and that derailment was like deplane, as in getting off the train, still couldn’t come up with anything. Then found this website. I still think it is a lingo, rather than an actual train accident, but maybe with more subversive intent.

  33. Mark Yarnell says:

    Shipment Progress
    Location Date Local Time ActivityWhat’s This?
    Portland, OR, United States 03/23/2011 10:45 P.M. Train derailment.
    Hodgkins, IL, United States 03/21/2011 10:36 A.M. Departure Scan
    Hodgkins, IL, United States 03/19/2011 5:12 A.M. Arrival Scan
    Maspeth, NY, United States 03/17/2011 8:48 P.M. Departure Scan
    03/17/2011 9:31 A.M. Origin Scan
    United States 03/17/2011 10:05 A.M. Order Processed: Ready for UPS

  34. MARK says:

    I too got this message:

    Portland, OR, United States 03/23/2011 10:45 P.M. Train derailment.
    Hodgkins, IL, United States 03/21/2011 10:36 A.M. Departure Scan

    I checked the Portland area for ANY INFORMATION on a train derailment, WHAT A BUNCH OF CRAP!

  35. Kari-lynn Frank says:

    Another Redmond, WA derailment 3/24/11 at 12:01 am…

  36. Brit says:

    Portland, OR, United States 03/23/2011 10:45 P.M. Train derailment.
    Hodgkins, IL, United States 03/21/2011 7:33 A.M. Departure Scan
    Hodgkins, IL, United States 03/19/2011 5:12 A.M. Arrival Scan
    Maspeth, NY, United States 03/17/2011 8:48 P.M. Departure Scan
    United States 03/17/2011 1:50 P.M. Order Processed: Ready for UPS

    Grr i have a new lens coming for this vacation and i leave tomorrow…

  37. dhsea says:

    Redmond, WA, United States 03/24/2011 12:01 A.M. Train derailment.

    Oh my, they derail a lot of trains.
    I hope no one was hurt! LOL

  38. Rick says:

    Here’s another on you can add to the list:

    Maspeth, NY, United States 03/24/2011 1:00 P.M. Train derailment.
    Cerritos, CA, United States 03/22/2011 5:57 A.M. Departure Scan
    Cerritos, CA, United States 03/21/2011 11:54 P.M. Arrival Scan
    Anaheim, CA, United States 03/21/2011 11:30 P.M. Departure Scan
    03/21/2011 9:59 P.M. Origin Scan
    United States 03/21/2011 8:20 P.M. Order Processed: Ready for UPS

    Anyone know how I can cancel the order and return to sender ?

  39. JimmieD says:

    Secaucus, NJ, United States 03/24/2011 2:00 P.M. Train derailment.
    Redmond, WA, United States 03/19/2011 4:42 A.M. Departure Scan

    Wow, they really need to fix those tracks! One in WA and one in NJ same day but only 14 hours apart!?!?!?!?!

  40. johnnyb8520 says:

    Secaucus, NJ, United States 03/24/2011 2:00 P.M. Train derailment.

    Hrmmmm….bummer. This was bound for NJ as well as several others…seems impossible to find out if there actually WAS a train derailment, or if its just an excuse for delay… can’t seem to find anything reported yet, but it may not be major enough to do so.

  41. npseth says:

    another derailment in a month…that too in redmond WA :)

    Location Date Local Time ActivityWhat’s This?
    Redmond, WA, United States 03/24/2011 12:01 A.M. Train derailment.
    Hodgkins, IL, United States 03/21/2011 6:14 A.M. Departure Scan
    Hodgkins, IL, United States 03/19/2011 2:33 A.M. Arrival Scan
    Davenport, IA, United States 03/18/2011 7:48 P.M. Departure Scan
    03/18/2011 6:35 P.M. Origin Scan
    United States 03/18/2011 3:05 P.M. Order Processed: Ready for UPS

  42. Jim Durham says:

    Same bunch of B.S. here as well -

    Portland, OR, United States 03/23/2011 10:45 P.M. Train derailment.
    Hodgkins, IL, United States 03/21/2011 10:56 A.M. Departure Scan

  43. jsunshine03 says:

    Is this REALLY a scam??? A friend of mine has sent out a package to me by UPS 2-Day and the tracking says “train derailment” in Spokane, WA! She sent this out on Monday and it’s already Thursday! I looked up derailments on Google and there was one, but that was over a month ago!!! If there really was something up with the trains, why haven’t they told customers that they shouldn’t send anything other than air Express??? I want my package and I think my friend deserves a FULL refund! What the hell is going on and where the hell are these packages???

  44. jsunshine03 says:

    Spokane, WA, United States 03/24/2011 2:00 P.M. Train derailment.
    Hodgkins, IL, United States 03/22/2011 6:56 A.M. Departure Scan
    03/22/2011 12:24 A.M. Arrival Scan
    Gurnee, IL, United States 03/21/2011 11:00 P.M. Departure Scan
    03/21/2011 9:26 P.M. Origin Scan
    United States 03/21/2011 3:32 P.M. Order Processed: Ready for UPS

    WTH?????!?!?!?!?!?

  45. KenDawg says:

    And you can chalk up another one to UPS…no wonder so many people call them OOPS!

    Shrewsbury, MA, United States 03/25/2011 7:07 A.M. Arrival Scan
    Chelmsford, MA, United States 03/24/2011 11:50 P.M. Late train.
    03/24/2011 11:50 P.M. Train derailment.
    Cerritos, CA, United States 03/22/2011 5:01 A.M. Departure Scan
    Cerritos, CA, United States 03/21/2011 11:39 P.M. Arrival Scan
    Ventura, CA, United States 03/21/2011 9:53 P.M. Departure Scan
    03/21/2011 6:25 P.M. Origin Scan
    United States 03/21/2011 7:39 P.M. Order Processed: Ready for UPS

  46. skeptical says:

    Yesterday was a bad day for train derailments, I guess.

    Chelmsford, MA, United States 03/24/2011 11:50 P.M. Late train.
    03/24/2011 11:50 P.M. Train derailment.
    Cerritos, CA, United States 03/22/2011 2:22 A.M. Departure Scan
    Cerritos, CA, United States 03/21/2011 9:41 P.M. Arrival Scan
    San Marcos, CA, United States 03/21/2011 8:15 P.M. Departure Scan
    03/21/2011 6:44 P.M. Origin Scan
    United States 03/21/2011 12:10 P.M. Order Processed: Ready for UPS

  47. Rose says:

    Redmond, WA, United States 03/25/2011 12:05 A.M. Train derailment.
    Hodgkins, IL, United States 03/22/2011 10:21 A.M. Departure Scan
    Hodgkins, IL, United States 03/21/2011 11:48 P.M. Arrival Scan
    Hodgkins, IN, United States 03/21/2011 11:02 P.M. Departure Scan
    03/21/2011 10:16 P.M. Arrival Scan
    Louisville, KY, United States 03/21/2011 6:13 P.M. Departure Scan
    03/21/2011 4:56 P.M. Origin Scan

    My shipment is also caught in this mysterious Train Derailment. BUT, the most intriguing part is that the notification also states:
    Last Location:
    Redmond

    It’s last scan in was in Redmond!! From there it SHOULD have gotten on a TRUCK to be delivered. There’s no need to put a package back on a train when it is at it’s destination!!!

  48. genia says:

    Spokane, WA, United States 03/24/2011 2:00 P.M. Train derailment.

    YEP mine to

  49. sean a henry says:

    had a shipment that originated in Alberta,Canada arrived in Ontario, Canada entered the U.S thru Detroit and headed for WA. state………WTF, anyhoo recieved a notice of “train derailment” in Redmond, WA @ 12:30 am 3/25/11

  50. Jen says:

    I also have an exception train derailment! Apparently UPS is still getting away with this scam!

    Maspeth, NY, United States 03/25/2011 2:00 A.M. Train derailment.
    Maspeth, NY, United States 03/24/2011 1:00 P.M. Train derailment.
    Cerritos, CA, United States 03/22/2011 5:57 A.M. Departure Scan
    03/22/2011 1:35 A.M. Arrival Scan
    Ontario, CA, United States 03/22/2011 12:30 A.M. Departure Scan
    Ontario, CA, United States 03/21/2011 10:09 P.M. Origin Scan
    United States 03/22/2011 9:11 A.M. Order Processed: Ready for UPS

Leave a Reply